Terms & Conditions

1. Introduction

   Welcome to Sara Exim. These Terms and Conditions ("Terms") govern your use of our products, services, website, and any transactions you make with us. By accessing our services, you agree to comply with and be bound by these Terms.

2. Product Information

   All product specifications, availability, and pricing listed on our website or provided through official communications are subject to change without notice. While we strive for accuracy, we do not guarantee that all product details are free from errors.

3. Orders & Payment

   Orders must be placed through authorized channels only. Accepted payment methods include RTGS, NEFT, UPI, debit/credit cards, and net banking. Orders will only be processed upon receipt of full payment unless otherwise agreed upon in writing.

4. Delivery & Logistics

   Delivery timelines provided are estimates and not guaranteed. Sara Exim is not responsible for delays caused by circumstances beyond our control, including but not limited to natural disasters, transportation issues, or regulatory restrictions.

5. Returns & Refunds

   Products once delivered and accepted by the customer are non-returnable. Refunds, if applicable, will only be considered in cases of product defects or delivery discrepancies, which must be reported within 48 hours of delivery.

6. Limitation of Liability

   Sara Exim shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services.

7. Intellectual Property

   All trademarks, logos, content, and materials on our website and in our communications are the intellectual property of Sara Exim or its affiliates. Unauthorized use is strictly prohibited.

8. Compliance

   All users must utilize our products in accordance with applicable laws, industry standards, and safety guidelines.

9. Privacy Policy

   We are committed to protecting your personal information. Any data collected during transactions or while using our website will be handled in accordance with our Privacy Policy.

10. Governing Law

    These Terms shall be governed by and interpreted under the laws of India. Any legal disputes shall fall under the exclusive jurisdiction of the courts of Assam, unless otherwise specified.

11. Amendments

    Sara Exim reserves the right to update or modify these Terms at any time. Any changes will be posted on our website and will become effective immediately upon publication.